- How to Identify PNM Scammers?<\/a><\/li>
- What to Do if You Receive PNM Scam Calls?<\/a>
- Hang Up!<\/a><\/li>
- Confirm with PNM Official<\/a><\/li>
- Report the Scam<\/a><\/li><\/ul><\/li>
- Other FAQs about PNM Scam Calls<\/a>
- Does PNM really call customers for past-due bills?<\/a><\/li>
- What channels can be used to pay for PNM?<\/a><\/li><\/ul><\/li><\/ul><\/div><\/div><\/div>\n\n\n
How to Identify PNM Scammers?<\/strong><\/h2>\n\n\n\n
First of all, PNM scammers usually contact you via scam calls. Therefore, if you have installed scam call blockers<\/a> on your smartphone, it\u2019ll be less likely for you to receive such calls because they can be directly refused or filtered based on their caller IDs.<\/p>\n\n\n\n
To identify PNM scammers, the following may give you some clues.<\/p>\n\n\n\n
- Scammers always claim they are with PNM via
- Recorded voicemail from official PNM but in low sound quality<\/strong>,<\/li><\/ul>
- Spoofed caller ID<\/a><\/strong> leading you to believe they\u2019re official.<\/li><\/ul><\/li>
- PNM scammers always call you from a local phone number or one that is similar to yours [Keep in mind, PNM official calls you ONLY from their official line 1-888-DIAL-PNM (1-888-342-5766)].<\/li>
- PNM scammers usually notify you about the bill status through the calling way ALONE<\/strong> (Keep in mind, if your PNM bill really goes past due, you\u2019ll receive notifications from multiple channels like email, fax, etc.).<\/li>
- PNM scammers always leave a fake PNM phone number<\/strong> for you to call back.<\/li>
- PNM scammers always claim you are past due on your PNM bill<\/strong>.<\/li>
- PNM scammers usually push you to pay within a short time<\/strong> to avoid disconnection like 1 hour.<\/li>
- PNM scam callers usually ask $200 to $500 for residential customers and over $1000 for commercial ones.<\/li>
- PNM scam callers usually make calls during weekends<\/strong> when PNM is closed and electricity is dramatically needed so it\u2019s easier for their scams to make it.<\/li>
- PNM scammers usually ask or demand you pay your past-due bill with a prepaid gift card<\/strong> (Keep in mind, PNM never demands you to pay like that).<\/li>
- Some solar salespeople<\/strong> claim to work for PNM (that may be true) and ask to check your private PNM bill<\/strong>. That must be a scam. Just say \u201cNO\u201d.<\/li><\/ul>\n\n\n\n
Unfortunately, scammers are getting smarter and smarter and the above clues may be temporarily useful but won\u2019t last forever. The optimal solution still goes to a scam call blocker<\/a> on your phone because it\u2019s capable of automatically blocking unwanted calls like scam calls, robocalls, etc.<\/p>\n\n\n
\n![\"\"](\"https:\/\/blog.realcall.ai\/wp-content\/uploads\/2022\/08\/Dont-be-the-Next-Victim-in-PNM-Scam-410x1024.png\")
<\/figure><\/div>\n\n\nKeep in mind, that PNM never requires you to:<\/strong><\/p>\n\n\n\n
- Pay for the bill within a limited short time<\/li>
- Pay for the bill with a prepaid gift card<\/li><\/ul>\n\n\n\n
What to Do if You Receive PNM Scam Calls?<\/strong><\/h2>\n\n\n\n
With the clues mentioned above, if you receive such scam calls claimed to be from PNM, just hang up and take the following actions to avoid further being scammed or further confirm your bill\u2019s actual status.<\/p>\n\n\n\n
Hang Up!<\/h4>\n\n\n\n
It\u2019s an easy but must-do step after a suspicious PNM scam call arrives with the above clues used.<\/p>\n\n\n\n
Confirm with PNM Official<\/h4>\n\n\n\n
To guarantee your PNM bill is 100% normal, you\u2019re also suggested to confirm with a PNM official to precisely ensure the smooth status of your bill. To contact PNM, you can<\/p>\n\n\n\n
- Call PNM by phone at 1-888-DIAL-PNM (1-888-342-5766).<\/li>
- Live Chat with PNM.<\/li>
- Text #BAL to 78766 to get the account balance.<\/li>
- Mail or email with the address here<\/a>.<\/li><\/ul>\n\n\n\n
Report the Scam<\/h4>\n\n\n\n
The significance of scam reporting lies in the fact that it\u2019s beneficial for both you and other PNM customers. For you, you won\u2019t receive that call with one worry eliminated. For other PNM customers, they won\u2019t receive such PNM scam calls with scam risk lowered as well.<\/p>\n\n\n\n
How to Report<\/strong><\/p>\n\n\n\n
- Report to PNM: Visit PNM Scam Calls Page<\/a> to report<\/li>
- Report to FBI: Visit FBI scam Page<\/a> to report<\/li>
- Report to FTC: Visit FTC Report Fraud Page<\/a> to report<\/li><\/ul>\n\n\n\n
Other FAQs about PNM Scam Calls<\/strong><\/h2>\n\n\n\n
Does PNM really call customers for past-due bills?<\/h4>\n\n\n\n
PNM is responsible for notifying customers about account balances and contact with customers from time to time via calls. However, PNM never requires customers to buy a gift card to pay the bill. In addition, PNM never contacts customers in only one way. Apart from a call, PNM also notifies customers in other ways like email, fax, etc. Up to now, PNM customers are increasingly encouraged to check account balances by themselves and pay in different ways that are fit for customers.<\/p>\n\n\n\n
What channels can be used to pay for PNM?<\/h4>\n\n\n\n
Customers are allowed to pay for PNM in multiple ways.<\/p>\n\n\n\n
- Report to FBI: Visit FBI scam Page<\/a> to report<\/li>
- Report to PNM: Visit PNM Scam Calls Page<\/a> to report<\/li>
- Spoofed caller ID<\/a><\/strong> leading you to believe they\u2019re official.<\/li><\/ul><\/li>
- Recorded voicemail from official PNM but in low sound quality<\/strong>,<\/li><\/ul>
- What channels can be used to pay for PNM?<\/a><\/li><\/ul><\/li><\/ul><\/div><\/div><\/div>\n\n\n
- Confirm with PNM Official<\/a><\/li>
- What to Do if You Receive PNM Scam Calls?<\/a>