Frequently Asked Questions
How to block Spam Calls?
RealCall blocks numbers that are in our global database of known spammers, which is updated constantly. When a number in this database calls you, it will automatically be blocked by RealCall. RealCall will only block spam numbers that are in our global database of known spammers, and will not block all callers who are not in your contacts.
If you want to know more please contact us.
How do I get access to use RealCall for free?
We’re happy to inform you that you can contact us via email to apply for using RealCall for free. RealCall is designed to empower everyone to fight back spam calls. But due to product iteration and resource investment, we need a certain amount of income to support it and hope you can understand.
If you want to know more please contact us.
Why can’t I activate Smart Assistant on my device?
First, please make sure your phone carrier and pricing plan both support call forwarding. Some carriers may not have the call forwarding feature included in your plan by default, neither may your pricing plan. The app will work best with busy, unanswered, and unreachable calls forwarded only, but if your carrier can only forward (or not) all of your calls, – that’s OK too. The app needs any call forwarding to work.
Second, please visit the App Store and ensure that you have the latest version. Even if you do, you may want to delete and reinstall the application just to be safe.
If it still does not work, please contact us at support@realcall.ai.
How to get rid of spam texts?
The Fraud SMS Detection feature will analyze, screen and prevent annoying or malicious SMS and MMS messages from people outside your contacts. To prevent your time from being wasted, suspicious messages will be moved to your SMS Junk folder. RealCall also specifically targets those annoying political spam texts, so you don’t have to see them.
If you want to know more please contact us.